The products on the website are all electronic keys, and once sold, products will not be returned.
If the key is invalid or we shipped it wrong, we have a 30-day return policy,please contact us within 30 days to ensure your rights are not lost.
In order to be eligible for a return, your item must be in the same condition as the unused item you received. You will also need a receipt or proof of purchase.
To start a return, you can contact us [[email protected]]. If your return is accepted, we will check the electronic key for use. If it is confirmed that you have not used it, we will refund you. We do not accept returns without prior request.
For any return issues, you can always contact us at [[email protected]].
damage and problems
Please inspect your order upon receipt and if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can evaluate the problem and correct it.
Unfortunately, we do not accept gift card returns.
comminicate
The quickest way to ensure you get what you want is to return the item you own and, once the return is accepted, purchase the new item separately.
Refund
Once we have received and inspected your return, we will notify you and let you know if your refund has been approved. If approved, you will be automatically refunded to your original form of payment. Keep in mind that your bank or credit card company may also take some time to process and post the refund.